Frequently Asked Questions

Everything you need to know about VenueVows, the UK's premier wedding venue bidding platform.

For Couples

Is VenueVows really free for couples?

Yes, absolutely! VenueVows is completely free for couples to use. There are no hidden fees, subscription charges, or costs of any kind. You can post your wedding requirements, receive bids from venues, and communicate with them at no cost whatsoever.

How does the bidding process work?

Once you post your wedding requirements (including budget, guest count, preferred dates, and location), qualified venues in your area can submit detailed proposals. Each proposal includes pricing, available packages, and what makes their venue special. You can then compare all bids side-by-side and choose the one that best fits your vision and budget.

What information do I need to provide?

You'll need to share your budget range, approximate guest count, preferred wedding date(s), location preferences, and any specific requirements (such as catering style, ceremony type, or special accommodations). The more detail you provide, the more accurate and tailored the venue proposals will be.

How long does it take to receive bids?

Most venues respond within 24-48 hours of your request being posted. You'll typically start receiving proposals within the first day, and the majority of interested venues will have submitted their bids within a week.

Are all venues vetted?

Yes, we carefully vet all venues before they can join our platform. We check their licensing, insurance, previous client reviews, and overall reputation to ensure you only receive bids from legitimate, quality wedding venues.

Can I communicate directly with venues?

Absolutely! Our integrated messaging system allows you to chat directly with venue coordinators. You can ask questions, request additional information, arrange viewings, and negotiate details—all through our secure platform.

For Venues

How much does it cost for venues to use VenueVows?

Venues pay a simple, transparent fee of 1% of the couple's stated budget to submit a bid. For example, if a couple has a £20,000 budget, it costs £200 to bid on their request. There are no monthly fees, subscription charges, or other hidden costs.

When do I pay the bidding fee?

The 1% fee is charged when you submit your bid, not when you win the booking. This ensures that only serious venues bid on requests, improving the quality of proposals for couples and your chances of success.

What information do I see about couples before bidding?

You'll see the couple's budget range, guest count, preferred dates, location requirements, venue type preferences, catering needs, and any special requirements. Personal contact details are only shared once a couple shows interest in your proposal.

How many venues bid on each request?

We limit the number of venues that can bid on each request to ensure quality competition. Typically, couples receive between 3-8 proposals, depending on their location and requirements. This gives you a realistic chance of winning whilst providing couples with good choice.

What should I include in my proposal?

Your proposal should include detailed pricing, available packages, what's included in each package, any additional services you offer, photos of your venue, and what makes your venue special. The more comprehensive and personalised your proposal, the better your chances of success.

Can I offer discounts or special deals?

Yes! You can include special offers, discounts for off-peak dates, package deals, or added value services in your proposal. Many successful venues use creative package options and incentives to make their bids more attractive.

General Questions

Which areas of the UK does VenueVows cover?

VenueVows covers all of England, Scotland, Wales, and Northern Ireland. We work with venues in cities, countryside locations, coastal areas, and everything in between. From London to the Scottish Highlands, we help couples find venues wherever they want to celebrate.

Is my information secure?

Yes, we take data security very seriously. All personal information is encrypted and stored securely. We comply with UK GDPR regulations and only share your details with venues when you choose to engage with their proposals.

What happens after I choose a venue?

Once you select a venue, you'll work directly with them to finalise your booking. VenueVows facilitates the initial connection and proposal process, but the actual booking, contract, and payment arrangements are handled directly between you and the venue.

Can I get help with other wedding services?

Currently, VenueVows focuses specifically on wedding venues. However, many of our venue partners can recommend trusted suppliers for catering, flowers, photography, and other wedding services. We may expand to other wedding services in the future.

How do I get support if I need help?

Our customer support team is here to help! You can contact us through the messaging system in your account, or reach out directly. We typically respond to enquiries within a few hours during business hours.

Ready to Get Started?

Still have questions? We're here to help! Get in touch or explore our platform to learn more.